Blog | Employee Incentive Information | Performance Management | Divvy

Detoxify your workplace and improve employee performance.

When Sick Building Syndrome (SBS) was coined by the World Health Organization back in 1984, many dismissed it as an exaggeration. How could a building make you sick? But it could and it did. No specific causes could be identified at the time, but many building occupants were experiencing acute health problems and daily discomfort. After closer examination, some illnesses could be linked to time spent in the building. Poor indoor air quality and lack of ventilation were listed as the culprits. The workplace was toxic, affecting employee performance. But workplace toxicity isn’t limited to physical conditions. There are also emotional and psychological conditions that can undermine your workforce's health and overall performance. What are the signs and how can they be addressed for the good of all?

Topics: Safety Incentives Service Awards Communication Employee Engagement awards Sales Performance Taico Incentive Services performance improvement solutions Attendance Employee ideas workplace

How to hire and retain a sales champion

Behind every company’s increase in market share there is at least one sales champion. They’re people who understand human needs, communicate clearly, and know how to gain a buyer’s trust. Some sales champions have gone on to become very successful business owners and teachers. Great sales people are made. Anyone can become successful in selling. All it takes is the right training. Right? Maybe—but it’s not as simple as that. To make it in sales (or anything else), you must bring a big desire and a clear reason for wanting to become a salesperson.

Unfortunately, employers often overlook these inner ingredients during the hiring process. Many sales managers still make the mistake of hiring a salesperson because they were swayed largely by their resume, looks, dress, and talk. They believe this is all that is necessary to mold them into a grand producer. With just a little training, you can send them off to conquer the marketplace. When minimum emphasis is placed on what’s behind the nice suit and smooth talk, you will shoot yourself in the foot. The interview process should be your opportunity to get a holistic picture before signing them on.

How can you use the interviewing process to better know if the person sitting across from you has those inner traits necessary to make a good candidate? If great sales people are made, this does not override your responsibility as a manager to conduct a thorough and complete interview. Lacking certain basic intrinsic ingredients will guarantee that your potential sales rockstar will fail and quit soon after. And turnover is time-consuming and costly for your company.

Advances in communication and social media technology can give your sales team incredible access to analytics on your prospect’s behavior, interests, and needs. It’s useful information that can result in creating different sales strategies—strategies that can even produce higher conversion rates. However, relying mostly on analytics as your assurance to close a sale or keep a customer loyal is a trap.  

The art of selling is simple but demands superlative care and persistence. Selling is very rewarding and profitable but it’s hard work. Speak with any experienced, successful salesperson and they will tell you that without these “internal” qualities, disappointments and failures will end your career quickly. Sales success requires a deeper motivation. Sales training then becomes easier and more effective because your student brings the right stuff and willingly embraces knowledge and personal growth. Start with identifying your student’s desire level and go from there.

How can you find out if your applicant is the one you’re looking for? How can you save time during the interview process and make the right hiring decision? What are the best sales training methods? How can you retain your sales champion once you've found them?

Topics: Loyalty Employee Engagement Sales Performance Performance employee training Sales Recognition Reward Taico Incentive Services

Why listening to employee ideas will boost growth and profits.

San Mateo Times September 15th 1955 page 2:  "Ray A. Hammerstrom, a roller at the Pittsburgh factory of the Jones and Laughlin Steel Corporation, had an idea worth 15,000 dollars. Events leading up to his happy dream began in the summer of 1953 when a new 10-inch bar mill was installed at the works. The switch that controlled the delivery of the straight bars to the cooling bed were not functioning. Company engineers couldn't find a solution. Hammerstrom made some rough sketches for a new design with no success. That was until one afternoon when he took a cat nap. His visionary catnap revealed the solution and won him a check for 15,000 dollars, the largest award the firm ever made to an employee for an idea."

Fact is, whatever amount Jones and Laughlin paid out to Hammerstrom, the return they received for his idea was infinitely higher. Jones and Laughlin knew they would be paid back in spades. But, in spite of the huge benefits implementing employee ideas, few organizations invite their input. History is replete with examples where new products, innovations and ways to improve the organization began with an employee idea.

Consider why it makes big time sense to encourage and reward employee ideas. How can it improve workforce engagement and product innovation? Why is listening to employee ideas a smart management practice?

Bringing in the collective wisdom for the greater good is wise because it promises to produce great ideas and increased benefits for your entire organization.

Here are some examples and what you can do to boost your profits with employee ideas.

Topics: Communication Employee Engagement Employee Retention Employee Recognition Sales Performance Performance Taico Incentive Services Retention

Discovering and capitalizing on employee engagement's golden key.

We've all heard the saying, "its simple but not necessarily easy." The "golden key" that instantly  engages and motivates your employees is very simple and even easy to implement.  Unfortunately, at the same time, changing the negative attitudes some managers have toward their employees is neither a simple nor easy task. For them, there's no point or worth in putting forth the effort to engage or motivate anyone. Their behavior is habitual. Successful employee engagment resides in looking at how your employees experience their workplace. Are employees experiencing advancement toward their work goals? Are they encouraged toward steady work improvement in an atmosphere that supports safety, dignity and purpose?  This is the golden key.
Can you answer the following questions in the affirmative?
Are you recognizing your employees' small wins? Does your workplace provide a safe haven to present new ideas and take risks? Do your employees feel that their dignity is being protected and their voices heard? Do you recognize and reward real progress?
Understanding how to use this golden key will reduce employee turnover and boost your overall employee performance. Here are some pointers.

Topics: Communication Employee Engagement Loyalty Programs Employee Retention Taico Incentive Services performance improvement solutions Rewards and Recognition

Empower yourself. An interview with Diane Ingram

We bring you interview two with author, teacher and coach, Diane Ingram. Diane conducts workshops for business leaders, entrepreneurs and employees on tapping our talents. Her emphasis is on personal empowerment, presenting a unique approach.  In our last interview, Diane talked about how we can create a performance culture within our organization.  In today's interview, we discuss her latest book: "SHINE! Be Empowered and Engaged at Work" Her ideas put focus on finding purpose, meaning and clarifying values. Qualities she says dramatically impact our personal, professional lives and overall performance. How to empower youself and live with purpose is where we go in our interview with Diane.

Topics: Experiences Employee Engagement Taico Incentive Services Results

Employee Awards and Demographics. What you need to know!

Before you embark on a Employee Awards initiative, it is imperative that you know what works and what doesn't work in today's economy with today's diverse, multi-generational workplace.

Topics: Point Based Programs Service Awards Communication Employee Engagement Employee Retention Taico Incentive Services Social Engagment Tools